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Common Questions
How long does it take to get a response?
We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, we aim to respond within 4 hours.
What information should I include in my message?
Please include your account email, a clear description of the issue, and any relevant screenshots or error messages. This helps us provide faster and more accurate support.
Can I get help with resume writing?
While our primary focus is resume analysis and optimization, our support team can provide general guidance on resume writing best practices and help you understand our AI suggestions.