Support Center
We're here to help you succeed with ResumeCheck
Quick Help
Getting Started
- • Upload your resume
- • Get instant AI analysis
- • Review suggestions
- • Apply improvements
Common Issues
- • File upload problems
- • Analysis errors
- • Technical issues
- • Feature requests
- • General questions
- • Resume analysis help
Getting Started
Step-by-Step Guide
Create Your Account
Sign up with your email and create a password
Upload Your Resume
Upload your resume in PDF, Word, or text format
Get AI Analysis
Our AI analyzes your resume and provides insights
Review & Improve
Review suggestions and apply improvements to your resume
Troubleshooting
Resume Analysis Issues
- • Check file format (PDF, DOC, DOCX, TXT)
- • Ensure file size is under 10MB
- • Try refreshing the page
- • Contact support if issue persists
Payment Issues
Problem: Payment not going through?
- • Check card details
- • Ensure sufficient funds
- • Try a different payment method
- • Contact your bank if needed
Frequently Asked Questions
How accurate is the AI analysis?
Our AI provides helpful insights based on industry best practices. While it's very good, always review suggestions before applying them to your resume.
Is my resume data secure?
Yes! We use industry-standard encryption and never share your personal information. Your resume is only used for analysis and is deleted after 12 months.
Can I cancel my subscription?
Absolutely! You can cancel anytime with no questions asked. Your subscription will end at the end of the current billing period.
What file formats do you support?
We support PDF, Microsoft Word (DOC, DOCX), and plain text files. PDF is recommended for best results.
How long does analysis take?
Usually just a few seconds! Our AI is fast and efficient. Complex resumes might take up to a minute.
Contact Support
Get Help Fast
Email Support: rsmchckrspprt@gmail.com
Response Time: Usually within 24 hours
Live Chat: Available during business hours
What to Include
When contacting support, please include:
- • Your email address
- • Description of the problem
- • Steps you've already tried
- • Screenshots if helpful
Completely Free Forever! 🎉
ResumeCheck is now completely free with unlimited resume analysis. No credit card required, no limits.
Get unlimited AI-powered resume analysis, section-by-section scoring, improvement suggestions, and job profile matching - all completely free!
Additional Resources
Helpful Pages
Emergency Support
Urgent Issues: For critical problems affecting your account or service.
Email: urgent@resumecheck.com
Response: Within 4 hours